Product demo
From report to resolution — no ticket in limbo
A resident submits once; staff see the same request in their queue; AI proposes triage; approved work runs with SLA tracking; the resident sees status change on refresh.
Watch demo: Processing maintenance requests (53 sec)
Sample data · Enterprise demo account
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A bathroom leak on a Saturday should not wait until Monday because nobody saw the email. The resident submits once in the portal — with history tied to their unit.
The request is immediately part of the operational record, not a helpdesk forward. Status, timestamps, and unit context travel with it.
Property management sees the same request in their queue, prioritized with everything else in the building.
ResiAxis AI reads the description and proposes category, urgency, and next steps. Your team approves or overrides — automation speeds triage, humans own the decision.
Approved work enters operations with SLA clocks running for assignment, escalation, and vendor coordination.
The resident refreshes and sees the status change — no we will get back to you. That transparency cuts call volume and protects satisfaction.
- Closed loop — not a helpdesk forward
- AI triage with human approval
- SLA clocks and resident transparency
See it on your portfolio
Tell us your unit count and we will walk through maintenance, leasing, owner reporting, and resident portals — tailored to how your team works today.
A typical demo covers:
- Maintenance and work orders
- Leasing pipeline
- Vendor coordination
- Owner statements and reporting
- Resident portal
- Portfolio dashboards